OK, enough about organizational structure, what about physical structure? That is your facilities and equipment.
Your facilities are a representation of who you are and the type of work that your company does. A professional workplace should be neat and ergonomic. The equipment should be available and well-maintained. Failure to do so may be a detriment to employee effectiveness and satisfaction.
It can re-inforce the image (either positive or negative) that you portray to your customers – or your vendors. Over the years, I’ve visited the facilities of many Alliance Partners. And, those that have well-kept facilities certainly instill more confidence that they will take the same care with their projects.
Computers and Networks
Computers and networks are the backbone of most successful companies. But, they are often an afterthought in a system integrators business – a part-time task that takes away from a developer’s billable time. If you haven’t already, consider defining the role of a system administrator. Give them the authority to create policies and processes for ensuring the proper equipment.
You should have formal procedures for purchasing and configuring computer equipment as well as installing and maintaining licenses. Employees should recognize that the computers are company property, not their personal computer.