Project Commissioning – Part 2

September 22, 2009

In the first part of Project commissioning, we talked about final testing and preparation of the project including the actual shipping of the system. This, week we talk about the on-site commissioning.

Delivery and Installation

Since we completed the FAT, system delivery and installation is always a breeze. Right?  Well, just in case, you should have defined practices for field changes. What is acceptable? Anything that makes the system work? Gets the customer off your back, so you can get out of there? I guess whatever you decide is acceptable, but there should be a method to document the field changes and make sure that all project information is updated accordingly.

SAT Down with Your Customer

After the installation is complete, you should again have a process to validate its operation against the specified requirements. This time for sure, you should have a document validating customer approval before you leave the premises.

License to Drive

You should also have a process by which you clearly transfer all software licenses to your customer. Note that is not sufficient has just taken possession of the system. You should inform them that you are transferring the licenses and some way for them to accept the terms and conditions of those licenses. For instance, they have to break the shrink-wrap, an envelope, or container that contains the associated licenses.

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Project Commissioning – Part 1

September 15, 2009

OK, so you are getting close to the finish line – almost done with your project development. You may running on schedule or rushing to meet the deadline, but it is still no time to let lack of project management lead to unnecessary and costly mistakes.

FAT and Happy

Make sure that you perform a thorough Factory Acceptance Test (FAT) as defined by your V-diagram process to validate that your system meets all of the specified requirements. Involve the customer if possible. But, regardless, there should be a formal sign-off sheet with initials by each met specification. Some Alliance Partners even have a formal approval process before the system can be shipped.

In Ship Shape?

While being FAT is good, you still want to be in ship shape. So, take steps to avoid errors and delays. Have you checked to see if your labeling meets any requirements that your customer must have? Do you have a way to verify the complete shipment (e.g. pack slips)? Do you have insurance guidelines for shipments?